Customer Discovery Archives - Writing Commons https://writingcommons.org The encyclopedia for writers Thu, 08 Feb 2024 22:49:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://writingcommons.org/wp-content/uploads/2023/10/cropped-WC-Site-23-32x32.png Customer Discovery Archives - Writing Commons https://writingcommons.org 32 32 Problem Space, Solution Space https://writingcommons.org/section/research/research-methods/mixed-methods/the-customer-discovery-process/problem-space/ Thu, 18 Feb 2021 05:18:24 +0000 https://writingcommons.org/?post_type=section&p=25988 Problem SpaceThe Problem Space is the problem and everything associated with the problem, including such things as the history of the problem; the stakeholders (those who benefit from the problem, those who contribute to the problem, and those who feel the problem most deeply, as pain). Solution SpaceThe Solution Space, in contrast, constitutes the world ... Read more

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Problem Scenarios https://writingcommons.org/section/research/research-methods/mixed-methods/the-customer-discovery-process/problem-scenario/ Wed, 13 Jan 2021 05:12:41 +0000 https://writingcommons.org/?post_type=section&p=25382 Problem Scenarios are real, imagined, and hypothesized problems and needs that particular people experience or are hypothesized to experience in a problem space a unit of analysis in customer discovery, an empirical research method. Key Concepts: Customer Discovery Interviews; Design; Design Thinking; Lean Product Development; Mixed Research Methods; Problem Definition; Problem Scenarios; Rhetoric; Usability; Venture ... Read more

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